Help

Everything you need to set Wardn up. Can't find an answer? Ask in our Discord server or email support@impto.tech.

Getting started

1. Press Add to Discord on the home page and choose your server. You need the Manage Server permission there.
2. Wardn asks only for the permissions it needs, not Administrator. Keep them all ticked, or some features won't work. Why Wardn needs each permission.
3. Open Server Settings → Roles and drag the Wardn role above every role it should give or take away (verified, reaction roles, level rewards, mute). Discord only lets a bot manage roles below its own.
4. Open your server on the dashboard and go to the Setup page. Tell Wardn what the server is for (community, gaming, shop or support) and it switches on the features that fit, creating any channels and roles they need or using ones you pick.
5. Sign in at dash.wardn.tech and pick your server to fine-tune everything.

The dashboard

Sign in with Discord at dash.wardn.tech. You'll see every server where you have Manage Server and Wardn is present. Features are grouped into Essentials, Moderation, Community, Engagement, Support and Media.

• Open a feature, switch it on, pick channels and roles from the menus, then press Save. Changes apply straight away; there's no need to restart anything.
• Each feature page also lists its commands, so you can switch individual commands off.
• Features marked Premium can be viewed on the free plan, but only take effect on Premium servers.
• If Wardn is missing a permission it needs, the dashboard shows a banner with a link to fix it.

Verification

Overview: Wardn as a Discord verification bot.

Verification keeps bots and raiders out: new members can't see your server until they press Verify.

• /verification setup does it all in one go: creates a Verified role and a #verify channel, locks the rest of the server for unverified members, and posts the Verify panel.
• /verification panel posts the panel again, for example in a different channel.
• /verification undo removes the setup again.

Members press Verify, sign in with Discord in their browser, and get the Verified role. They can also choose to be added back if the server is ever lost (see below). It's optional: they're verified either way.

Anti-raid

Anti-raid is free and on in every server. If lots of accounts join at once (10 within 10 seconds, unless you change it), Wardn locks the server and posts an alert in your log channel.

• The lock pauses invites, raises the verification level to High, or both, and lifts by itself after 30 minutes. Press Unlock on the alert or on the Anti-raid page in the dashboard once the raid is over. You can also lock the server by hand there.
• Minimum account age (off by default): accounts younger than the number of days you choose are kicked, or timed out until they're old enough. They get a DM explaining why.
• Change the numbers, the alert channel and the roles to ping under Dashboard → Moderation → Anti-raid.

The Advanced Anti-raid plugin adds scam link blocking, nuke protection and a button to ban or kick everyone who joined during a raid (see Plugins).

Member restore Premium to restore

If your server is raided, deleted or taken over, member restore brings the people who verified and agreed into a new server. Every server can collect opt-ins and create its restore key for free; restoring them needs Premium.

1. Members verify with web verification and tick the box to be added back. Members who got the Verified role during /verification setup aren't protected until they press Verify themselves.
2. The server owner keeps a key: run /restore key and save the key somewhere safe, such as a password manager. Anyone with the key can restore your members, so don't share it. Do this now: a deleted server can't run commands.
3. Restore: in the new server, add Wardn, then run /restore pull with your key. Members are added back with the Verified role. This needs Premium on the original server or the new one. The original server's Premium covers it, so you don't pay twice.

See who's protected: /restore stats and the dashboard overview show how many members are protected. Restore only brings back members who verified and agreed before the server was lost.

Move your Premium to the new server: in the dashboard, open the new server → Plan & billing → Move Premium here. Pick the original server, or, if it's gone, paste its restore key. Plugins and billing move with it.

Members stay in control: they can remove themselves at any time with /restore forget, or by removing Wardn's access under Discord → Settings → Authorised Apps. Their sign-in is stored encrypted and only used to add them back to your server. If Wardn is removed from your server, opt-ins are kept for 6 months so you can still restore, then deleted.

Tickets

Overview: Wardn as a Discord ticket bot.

1. Dashboard → Support → Tickets: choose the category new tickets go in and the support roles that can see them.
2. Post the panel with /ticket panel. Members press the button (or use /ticket open) to open a private ticket channel.
3. Staff can /ticket add or /ticket remove people, /ticket rename the ticket and /ticket close it. Closing asks for confirmation, then saves a transcript.

Moderation & auto-mod

• Commands: /ban, /tempban, /unban, /kick, /mute, /unmute, /warn, /unwarn, /infractions, /clear, /slowmode.
• Auto-mod (Dashboard → Moderation → Auto-mod) removes spam, links, invites, excessive caps and bad words, with roles and channels you can exempt.
• Logging records moderation actions and server events in a channel of your choice. Anti-ping stops members pinging people you protect.
• Turn on DM members when they are punished under Essentials → General to tell people why they were warned, muted or banned.

Welcome, roles & community

• Welcome and leave: pick a channel and write the message. You can also send an image card: Blank and Wardn Classic are free, and Premium adds 10 more templates (including Wardn Premium) and your own image. To make your own, download the design template from the Welcome page on the dashboard, design behind it, then upload the result.
• Reaction roles: build role menus in the dashboard and post them to a channel from there. Free servers get 3 menus; Premium is unlimited.
• Suggestions: members use /suggest; others vote on it.
• Fake tweets: /tweet makes a tweet card with any name, your avatar, and text, an image, or both. With the prefix, attach the image to your +tweet message.
• Birthdays, starboard and auto-announcements are under Community. Temporary voice channels (join to create your own channel) are Premium.

Levels, economy & giveaways

• Levels: members earn XP by chatting. /level shows a rank card; /leaderboard shows the top members. Premium adds role rewards at chosen levels and custom card colours.
• Economy: /daily, /work, /balance, /pay, /deposit, /withdraw, and a /shop with items members can /buy (switch the shop on under Engagement → Economy). Casino games: /blackjack, /coinflip (or challenge a member), /crash, /higherlower, /mines, /slots (/slots paytable shows the payouts) and /bet.
• Giveaways: /giveaway start opens a short form. Members join with the Enter button. Use /giveaway end to end early, /giveaway reroll to pick again, /giveaway edit to change it and /giveaway list to see what's running. No message IDs needed: pick the giveaway from the list. Free servers can run 2 at once.

Premium & billing

Premium is £5 a month or £50 a year per server. It adds restoring members into a new server, Tickets Pro, unlimited reaction roles and giveaways, staff applications, level role rewards and rank cards, all welcome and leave card templates and your own image, temporary voice channels, YouTube alerts, stats counters, server backups, and your own embed colour and footer.

• Upgrade: dashboard → your server → Billing, monthly or yearly. Payment is handled by Stripe; Wardn never sees your card details. Compare the plans on the pricing page.
• Manage or cancel: the same page has Manage subscription, where you can change your card, switch between monthly and yearly, download invoices or cancel. After cancelling, Premium stays active until the end of the period you've paid for.
• Premium belongs to one server. Each server you want it on needs its own subscription.

Plugins

Plugins are optional add-ons for Premium servers, each billed monthly on top of Premium. Get them from your server's Plugins page in the dashboard.

• Polls (£1/month): button polls with live results, using /poll.
• Social alerts (£1/month): posts when your Twitch or Kick streamers go live or a YouTube channel uploads, with an optional role ping. Set up with /socialalerts add; for a role ping, turn on "Allow anyone to @mention this role" in that role's settings.
• Advanced Anti-raid (£1/month, coming soon): removes known scam and phishing links, takes the roles off a staff member who mass-deletes channels or roles or mass-bans (and tells the owner), bans or kicks a whole raid wave after you confirm, locks single channels and keeps a raid history, all from the dashboard.
• Bot branding (£2/month, coming soon): give Wardn its own avatar, banner, bio and nickname in your server, from the dashboard. Other servers still see the normal Wardn.
• Commerce (£3/month): tools for servers that sell, including commissions, invoices and products. Connect a Tebex, Sellix or CraftingStore shop from the dashboard's Commerce → Stores page and Wardn posts each purchase and gives the buyer their roles; buyers the store can't link to Discord use /product claim with the transaction ID and email from their receipt.

If a server's Premium ends, its plugins pause and aren't charged for until Premium is active again.

Commands

Every command works as a slash command (type /) and with the + prefix, e.g. +help. Prefix commands keep their one-word names, so /ticket open is +new and /music pause is +pause. Use /help in Discord for the full list for your server.

Area	Commands
Info	/help /info server /info user /info role /info channel /info avatar /info boosters /ping /invites
Members	/suggest /remindme /birthday set /birthday upcoming /level /leaderboard
Moderation	/ban /tempban /unban /kick /mute /unmute /warn /unwarn /infractions /clear /slowmode /addrole /removerole
Tickets	/ticket panel /ticket open /ticket close /ticket add /ticket remove /ticket rename
Server setup	/verification /restore /embed
Giveaways	/giveaway start /giveaway end /giveaway reroll /giveaway edit /giveaway list
Economy	/daily /work /balance /pay /deposit /withdraw /shop /buy /blackjack /coinflip /crash /higherlower /mines /slots /bet
Fun	/tweet /8ball /rps /dankmeme /cat /dog /duck

Troubleshooting

Wardn can't give a role

Move the Wardn role above that role in Server Settings → Roles, and check Wardn still has Manage Roles.

A command says it's switched off

An admin turned it off, or its feature is off. Check the feature's page in the dashboard.

"This is part of Wardn Premium"

That feature needs Premium on this server. Upgrade from the dashboard's Billing page.

I can't see my server in the dashboard

You need the Manage Server permission there, and Wardn must be in the server. Sign out and back in to refresh your server list.

The slash commands don't show up

Give Discord a minute after adding Wardn, then restart your Discord app. Check that the Use Application Commands permission isn't blocked in that channel.

Music

Music is temporarily unavailable while we fix playback.